These general terms and conditions ("Terms") apply to all services provided by Sparly AB (559249-7589) ("Sparly", "we", "our" or "us") to our members ("you"). You can contact us by emailing us at firstname.lastname@example.org or via the contact form on our app/website. Sparly develops and provides a mobile application “Sparly”. The purpose of Sparly is to empower young adults to create sustainable personal finance habits.
By registering an Account and using the Service, you accept the Terms and become a Sparly Member. If you do not agree to the Terms, you may not create an Account and use the Service.
To access the Service, you must be 18 or older. We set an age limit to comply with the Marketing Act in Sweden.
"The App" refers to our mobile application available via mobile phone and concerning the Service.
"Functions" refers to the Website, the App, your Account and the Service together.
"Website" refers to our website (https://sparly.co/) concerning the Service.
"Account" refers to the account you register and create via the App.
"Contact information" refers to the information provided above.
"The Service" refers to the services described in the "Service" section below and made available through the Website, and the App, together with associated products, services and information that we provide to you.
We provide the following services in our mobile app. All services are free of charge.
Sparly will never have access to your money, transfer or change anything in your bank accounts. Sparly will have access to data about your payment accounts that you consent to and link to the Sparly app.
We do not check the accuracy of the personal account information and personal information you provide, and we trust you and your personal account providers to ensure that the personal account information and personal information you provide to us is up to date and accurate.
Transactions from added payment accounts may be updated automatically in the Sparly app up to four times a day or more often. Automatic updates take place for up to 90 days, after which you must provide new consent in the app.
To access the Service, you need to create an account. It is not permitted to transfer the Account to others, and you may only register one (1) Account. Once an Account has been created, the Service is available and ready for use in accordance with the instructions on the Website and the App.
Your agreement with Sparly in accordance with these Terms runs until further notice. You may not allow anyone to access the Service on your behalf. You must treat the confidential information you provide as part of our security procedures, and you must not disclose it to any third party.
You can at any time decide to terminate your account and delete your data. You do this by deleting an account in the app under the "Settings" tab and selecting “Delete my account”. We will delete all data about you.
When using Functions, you must always comply with applicable laws, regulations and government regulations. Above all, you may not use the Website or the App in any way other than through the interfaces provided by us and which are expressly permitted under the Terms. You may not use the Functions in any way that violates our, or any third party's, rights or interests. You undertake to follow all instructions and recommendations that you receive from us.
You agree to be responsible for all activities that take place in your Account. If you suspect that your Account or your login information is being used by a third party, please contact us immediately through the Contact Information.
We may temporarily restrict access to the Functions to:
If we need to restrict access to the Service, we will contact you in advance. However, this does not apply to problems that are urgent or in an emergency.
We are responsible, where applicable, for us:
Sparly has a liability under the law for damage that Sparly has caused you due to a breach of the Agreement. However, Sparly shall not be liable for indirect damage or other consequential damage to you, unless the Company has acted with gross negligence. The Company's liability is further limited to damages that have been caused by the negligence of the Company, and which have no connection with a breach of contract or actions on your part. Sparly is not responsible for errors caused by you, errors in your equipment, or errors in equipment that does not belong to Sparly or for third-party websites, software, services, or content.
Sparly intends all information in the Services to be accurate and up to date.
We are not financial advisors, and the service is not intended to provide financial advice. Your financial situation is unique. We make no warranties or guarantees of any kind, whether the service is suitable for you. Sparly disclaims all responsibility for your financial decisions based on the use of the app and for your decision based on the use of services, functions or information provided by third parties, such as Sparly's partners and third-party providers.
Errors and delays beyond our control (force majeure)
We are not responsible for delays and errors beyond our control. If our suppliers are delayed due to an event beyond our control, we will notify you as soon as possible and take steps to minimize the damage caused by the delay. If we have fulfilled this, we are not responsible for errors and delays caused by the event, but if there is a risk that a material error or delay occurs, you can contact us to terminate the agreement.
Swedish law shall apply to these Terms and our legal relationship in general.
If you are dissatisfied with Sparly or have suggestions for improvements, you can always contact and share your feedback with Sparly via email at email@example.com.
If you want to file a formal complaint, you can contact the Complaints Officer via firstname.lastname@example.org. You must describe what happened, when the incident occurred and why you want to complain. You will receive a confirmation email from the Complaints Officer via email@example.com that your complaint has been received and with a date when you can expect to receive a response.
If a complaint has not been resolved, you must receive information about the possibility of being able to take the matter to a suitable forum. You will also be informed of the reasons for the rejection of the complaint by Sparly.
If you're still dissatisfied after consulting with the Complaints Officer, you are encouraged to turn to the Consumers' Banking and Finance Bureau, which is an impartial body that provides consumer information and information on matters of a financial nature, or to the General Complaints Board (ARN), an authority with an impartial role that examines disputes between consumers and companies and decides on a recommendation on how to resolve the dispute.
We reserve the right to change the Terms at any time. We will notify you via e-mail or the App of such changes that are not insignificant and which will affect you. We will inform you that it is important to object if you do not approve of the changes. If we do not receive such an objection within thirty (30) days of the changes being notified, we will assume that you accept them. We will also assume that you approve the changes in cases where you enter into an agreement with us, for example, by continuing to use the Service after the new terms have come into force. The latest version of the Terms is always available on the Website.
Registered address: Virkesvägen 13, LGH 1303, 120 78 Stockholm
Organization number: 559249-7589