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Frequently asked questions

Last update: 6 October 2022

1. What is Sparly?
1. What is Sparly?

Sparly is a free finanical fitness app available on iPhone and Android. In the app you can find courses and challenges about personal finance and sustainable living co-created in cooperation with companies. When you complete a course or challenge, you earn Sparly coins that can be exchanged for gift cards, experiences, coupons or discounts from our partners.

2. Why should I use Sparly?
2. Why should I use Sparly?

Personal finance and sustainability can be confusing and hard to understand. Sparly’s goal is to empower people to build more sustainable personal finance skills. We do it by offering fun, short and interactive courses and habit-building challenges.

3. Is Sparly free to use?
3. Is Sparly free to use?

The Sparly app is 100% free to use. We get paid by banks and companies that partner with Sparly to co-create courses and challenges.

4. Who can use Sparly?
4. Who can use Sparly?

Everyone who is at least 18 years old can use the Sparly app. The age limit is set to follow the Swedish Marketing Act.

5. Is the Sparly-app available both for iPhone and Android?
5. Is the Sparly-app available both for iPhone and Android?

Yes, the Sparly app is available both for iPhone and Android.

6. Is it safe to login with BankId?
6. Is it safe to login with BankId?

Sparly uses BankId solution for login and registration. BankId is a universal, extremely safe and simple way to authenticate. Sparly uses a BankId certificate issued by Swedbank and cooperates with Criipto, a Danish provider of easy login solutions. We don't store or track any of your sensitive data, including your personal number or codes.

7. What are Sparly Challenges?
7. What are Sparly Challenges?

“Sparly Challenges” are a set of habit-building tasks to help you save and live more sustainably. Examples of such challenges are: “Don’t spend money for 24 hours”, “Bring your lunch box”, “Rent out with Hygglo”, “Resell with Tradera” etc. To activate Sparly Challenges, you need to connect your bank transaction data to Sparly. Sparly needs to measure if the challenge is completed successfully by creating algorithms and continuously monitoring data in the background. Sparly cooperates with Tink AB to securely connect to your banking data with your consent.

8. Why does Sparly cooperate with Tink?
8. Why does Sparly cooperate with Tink?

Tink AB provides services for companies like Sparly to securely connect and access bank transactions with consumers’ consent. In order for a Sparly user to activate Sparly Challenges, the user gets redirected to Tink’s interface and needs to give consent to Tink to access the user’s bank account. Tink operates under the regulation of the Financial Supervisory Authority in Sweden.

9. Do I need to use Sparly Challenges to use the app?
9. Do I need to use Sparly Challenges to use the app?

No, in the Sparly app, you can also just use the courses about personal finance and sustainable living. When you complete the course, you get Sparly coins that can be exchanged for Sparly rewards.

10. Is my personal data safe with Sparly?
10. Is my personal data safe with Sparly?

At Sparly, we respect and safeguard your privacy and the right to control and transparency in the processing of your personal data. Sparly uses bank-level security measures such as SSL encryption and stores all data and the mobile application in the Amazon Web Services cloud system. Read more on how we handle your data in our privacy policy.

11. Is it easy to join Sparly?
11. Is it easy to join Sparly?

It takes less than 2 minutes to get started with Sparly. Simply download the Sparly app from the App Store or Android. You register with BankID and submit your email to finalize the registration.

12. What if I don’t want to use the Sparly app anymore?
12. What if I don’t want to use the Sparly app anymore?

We made it easy for you to both join and leave Sparly. Simply open the “Settings” tab in the app and select “Delete my account”. All your data will be deleted if you choose to delete your account. You are always welcome to join Sparly again.

13. What if I don’t want to have rewards?
13. What if I don’t want to have rewards?

You can also exchange your Sparly coins for planting trees with ViSkogen or help refugees through UNHCR.